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Certified Online Courses FAQs

Who should take the IDF online courses?

When can I enrol for the Course?

Which Courses are currently available?

Is there a fixed timetable for each course?

Can I study at my own pace?

Is the course relevant to my clinical practise?

What is the course content?

Can I try a course module for free before enrolling in a course?

What kind of time commitment is required?

Are the courses available in languages other than English?

What are the minimum system requirements to access the courses?

Can I track my progress?

Can I take the modules in any order?

How long does it take to complete a module?

Can I stop a module halfway and finish it later?

How do I resume a module?

What are the course assessment criteria?

What recognition do I get on taking the course?

Is the courses CME Accredited?

How much are the course fees?

How can I pay?

Can I register a group?

When can I start accessing the course modules?

Will I receive a receipt of payment?

Can I receive a payment invoice to get my course fees reimbursed from my institute/office?

Can my course fee be refunded?

I have completed all the course modules and passed the final exam successfully. How can I print my certificate?

Who should I contact if I have additional questions?

I do not have a credit card. Are there other methods of payment?

When I launch a module, a blank screen appears or the module does not display. What should I do?

 

Who should take the IDF online courses?

All Health professionals involved in diabetes prevention, management and care. These courses are specifically targeted to Diabetes Educators, Primary Care Physicians, General practitioners and Specialists.


When can I enrol for the Course?

You can enrol for the course at any time. Visit our Certified online courses pagefor more details.


Which Courses are currently available?

  • IDF Certified Course for Primary Care Physicians and General Practitioners
  • IDF Certified Course for Diabetes Educators
  • IDF Certified Course for Specialist

Is there a fixed timetable for each course?

All courses are open and can be accessed 24 hours a day 7 days a week. However, in order to consolidate your learning you may access 2 modules per week from the date of enrolment. Additionally, each course must be completed within 6 months of the date of enrolment. If the course is not completed within this period, the learner’s access to the course will be disabled and they will have to enrol again.


Can I study at my own pace?

Yes, the course modules are designed to be very flexible and all materials are available online.


Is the course relevant to my clinical practice?

Each course contains a customised set of modules that have been designed to address the ongoing needs of all health professionals involved in diabetes prevention, care and management.


What is the course content?

IDF Certified Course for Primary Care Physicians and General Practitioners

On completion of this course you should be able to:

  • Identify diabetes and differentiate between the different types of diabetes
  • Recognise the signs and symptoms of diabetes
  • Recognise the risk factors associated with type 2 diabetes
  • Understand the approach on the screening and the diagnosis of gestational diabetes mellitus
  • Understand the approach to an Initial evaluation and a glycaemic target
  • Advise on oral medication ( dosage, dose adjustment and side-effects)
  • Initiate Insulin therapy (dose adjustment, titration and side-effects)
  • Advise on investigations to screen for the common complications of diabetes
  • Identify and manage acute complications of diabetes (Hypoglycaemia, Diabetic Ketoacidosis, Hyperosmolar hyperglycaemic state)
  • Recommend Non-pharmacological treatment (life-style modification: Nutrition and physical activity)
  • Advocate for the primary prevention of diabetes
  • Advocate for the secondary prevention of diabetes
  • Be able to Manage and advise on Type 1 diabetes or Type 2 diabetes during pregnancy

IDF Certified Course for Specialist

On completion of this course you should be able to:

  • Identify and manage other types of diabetes
  • Understand the approach on screening and diagnosis for gestational diabetes mellitus
  • Advise on oral medication ( dosage, dose adjustment, site rotation and side-effects)
  • Understand the approach on the screening and the diagnosis of gestational diabetes mellitus
  • Initiate and intensify Insulin therapy
  • Understand the approach to the screening and diagnosis of nephropathy
  • Understand the approach to the screening and diagnosis of retinopathy
  • Understand the approach to the screening and diagnosis of neuropathy
  • Prevent and manage foot complications
  • Manage the cardiac complications of diabetes mellitus
  • Understand the approach to hyperglycaemia in pregnancy having either Type 1 or Type 2 diabetes
  • Advise on the use of newer insulins
  • Understand the approach on screening and diagnosis for gestational diabetes mellitus
  • Understand the approach to the screening and diagnosis of peripheral vascular disease
  • Select and recommend the correct pharmacological treatment for diabetes

IDF Certified Course for Diabetes Educator

On completion of this course you should be able to:

  • Identify diabetes and differentiate between the different types of diabetes
  • Recognise the signs and symptoms of diabetes
  • Recognise the risk factors associated with type 2 diabetes
  • Advise on tests for the diagnosis of diabetes
  • Advise on healthy living (Physical activity and balanced diet)
  • Understand the administration of Insulin ( dose adjustment, titration, site rotation and side-effects)
  • Recognise the common complications of diabetes
  • Advise on sick day management
  • Understand the impact of diabetes on sexual health
  • Understand the impact of diabetes on oral health
  • Understand self-management education
  • Recognise the psychosocial impact of diabetes
  • Understand and execute your role as a diabetes educator

Can I try a course module for free before enrolling in a course?

Yes, selections of free trial modules are available here.
IDF Certified Course for Primary Care Physicians and General Practitioners
IDF Certified Course for Specialist
IDF Certified Course for Diabetes Educators


What kind of time commitment is required?

Maximum course duration is 5-6 weeks. On average, each course requires at least two hours a week.


Are the courses available in languages other than English?

At present the courses are only available in English. However, we anticipate that translation to other languages will be considered at a future stage.


What are the minimum system requirements to access the courses?

Operating Systems: Windows 7 and newer, Mac OSX 10.6 and newer, Linux - chromeOS.

Browsers: You must update to the newest version of whatever browser you are using. We recommend using Chrome, Firefox or Safari, beta versions of browsers are not supported and Internet Explorer is problematic. Please make sure that your web browser has JavaScript and cookies enabled.

Minimum Internet Speed Requirements:
A minimum 2 Mbps connection is required.

Where can I go to test my internet speed?
You can test your internet speed at speedtest.net

System Requirements :
We recommend you to update your web browser to the latest version available.
For PC-based Users: Internet Explorer 11.0, Mozilla Firefox 52.0, Google Chrome 57.0 (JavaScript and Java enabled) Windows 8, 7, Vista, XP or 2003 Server Cable modem, DSL, or better Internet connection (2 Mbps bandwidth recommended) Dual-core 2.4GHz CPU or faster with 2GB of RAM (recommended)
For Mac-based User: Safari 10.1, Firefox 52.0, Google Chrome 5.0 (JavaScript and Java enabled) or the latest version of each web browser Mac OS X 10.5 – Leopard or newer Intel processor (1GB of RAM or better recommended) Cable modem, DSL, or better Internet connection (2 Mbps bandwidth recommended)
Tablet and Smartphones: The website will support iPad 9.3.5 operating system or latest version of iOS. Accessible for devices iPad 2 and above, iPad Air2 Android tablets with Android OS 7.0 like LG nexus 6p and others.

Do I really need a headset?
Yes, all the course modules consist of voice over, however you have an option to mute the voice and read the voice over transcript.

Do I need a webcam?
Webcam is not a requirement to access the course.


Can I track my progress?

Yes. All stages within the course that have been taken from start to finish, will be marked as “Completed”. This includes the Initial self-evaluation, Modules, Final self-evaluation and Assessment. In order to proceed to the Final-evaluation, Assessment and to retrieve your certificate, all stages beforehand will need to be marked as “completed”.


Can I take the modules in any order?

We have intentionally presented the modules in a specific order that we feel will help you understand the course as a whole. For this reason we recommend you take these modules in the order they are listed in. For this reason, we have added a module locking system into each course that will help direct your learning; you will be able to access two modules per week, from the date you purchased the course. Modules will be periodically unlocked regardless of whether you have attempted them. Once all modules are unlocked you may take them in any order you wish, however you must complete the initial and final self-evaluations and all modules before taking the assessment.


How long does it take to complete a module?

Every module is approximately 60 mins of duration. Each module starts with 5 Pre-test Learning questions and ends with 5 Post-test Learning questions.


Can I stop a module halfway and finish it later?

Yes. There is an inbuilt facility in the module known as Bookmarking. Once you close the module, on re-opening it, you will be asked a question. “Do you wish to resume from where you left”. Please click on “Yes” option to continue from the same slide.


How do I resume a module?

Yes. Once you close the module, on re-opening it, you will be asked a question. “Do you wish to resume from where you left”. Please click on “Yes” option to continue from the same slide.


What are the course assessment criteria?

The Final course mark is based on your performance at the assessment. The course assessment will only be available to take once:

  • The Initial self-evaluation is complete
  • All Modules have been completed
  • The Final self-evaluation is complete

Assessment:
The Assessment will be a set of 50 Multiple Choice based questions based on the content covered in all modules. Some questions may have contextual elements. There will be a time restriction of 1 hour to complete all questions.


What recognition do I get on taking the course?

  • An IDF ‘Certificate of Achievement’ and ‘Course transcript’ will be awarded to learners that complete all course modules and pass the final exam with a score of at least 80%.
  • A ‘Certificate of Participation’, will be awarded to learners that do not pass the final course exam after second attempt.

For any further information, please contact us through the contact form.


Is the courses CME Accredited?

IDF online courses and short courses are accredited by the European Accreditation Council for Continuing Medical Education (EACCME). 1 European CME credit (ECMEC®) will be awarded for each hour of online learning (60 minutes of actual e-learning excluding introductions etc.)

Course European CME Credit(s)
Diabetes Educators 12
Primary Care Physicians and General Practitioners 8
Specialists 13

Through an agreement between the European Union of Medical Specialists (UEMS) and the American Medical Association (AMA), physicians may convert EACCME credits to an equivalent number of AMA PRA Category 1 CreditsTM. Information on the process to convert EACCME credit to AMA credit can be found at
www.ama-assn.org/go/internationalcme

For more info…


How much are the course fees?

The course fees are as following:

Country Category* Diabetes Educators Primary Care Physicians and General Practitioners Specialists
Low-income countries (LIC) 50€ 100€ 200€
Others 75€ 150€ 300€

*The country list is categories as per the World Bank Classification.

**Special promotional fee valid until 31st Dec 2017.


How can I pay?

You can pay online with a credit or debit card when you register for the course.


Can I register a group?

Please contact us for group registrations.


When can I start accessing the course modules?

Once you have completed the payment process, you will be able to access the modules immediately. If you experience any issues, please contact us. contact form.


Will I receive a receipt of payment?

Yes, an automatic receipt of payment will be sent to the email connected with your account. Should you not receive it, please check your spam/junk folder before contacting us to request a duplicate receipt.


Can I receive a payment invoice to get my course fees reimbursed from my institute/office?

Yes, invoices can be provided on request. Please contact us through the contact form if you require an invoice in addition to the payment receipt.


Can my course fee be refunded?

No, all course fees are non- refundable.


I have completed all the course modules and passed the final exam successfully. How can I print my certificate?

On completion of all the course modules and after passing the final exam with a minimum score of 80%, you will get an option to ‘Generate Certificate’. Click on this option to print or save your certificate in pdf format.


Who should I contact if I have additional questions?

If you have additional questions or require further information, please contact us through the contact form.

I do not have a credit card. Are there other methods of payment?

Yes, payment by bank transfer is also possible. Please contact us for details.


Who should I contact if I have additional questions?

If you have additional questions or require further information, please contact us through the contact form.

Who should I contact if I have additional questions?

If you have additional questions or require further information, please contact us through the contact form.

I do not have a credit card. Are there other methods of payment?

Yes, payment by bank transfer is also possible. Please contact us for details.


When I launch a module, a blank screen appears or the module does not display. What should I do?

The modules may not display correctly on launch due to flash files not being activated in the browser. Please take the following steps to activate flash files in your browser:

1. Go to browser settings
2. Go to advanced settings
3. Go to Privacy and click on content settings
4. Scroll and go to Flash section, and click on “Run Flash files”
5. Save settings
6. Refresh the link
Please contact us, if the issue persists.